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Crete is divided in four regional units and is approximately 260 km (162 miles) long and 60 km (37 miles) wide. Crete’s four prefectures: from west to east, Chania, Rethymnon, Heraklion, and Lasithi (Elounda, Agios Nikolaos).

Knossos palace located at the center of the island (Heraklion). We (KnossosGuides.com) are located at Heraklion city center.

Distance to Knossos palace from:

  • Heraklion center, port or airport (code HER) approx. is 5 km (3 miles or 20 min by car)
  • Chania center, port (Suda port) or airport (code CHQ) approx. is 140 km (87 miles or 2,5 hours by car)
  • Rethymnon center or port approx. is 85 km (53 miles or 1,5 hours by car)
  • Lasithi (Elounda, Agios Nikolaos) center or port approx. is 75 km (47 miles or 1,5 hours by car)

How to come to Knossos Palace

  1. The blue public bus that brings you to the site from city center runs very regularly every 15-20 min approx. to and from Knossos.
  2. Taxi ride it’s not a long drive to the site of Knossos from city center and there are plenty taxi stations.
  3. You can pre book your transfer from your place of stay and be driven to the archeological site of Knossos.

Upon booking your tour, your ticket to enter the archeological site of Knossos or your transfer it is advised that you pay with card. It is the only way to guarantee that you are not facilitating anyone who is tax evading.

Cancellations and Refund policies - Penalty changes

Provision has been made for the possibility of cancelling an agreed product or service.

Specifically:

  • More than 4 days prior to the scheduled tour: Full refund, excluding 15% for administrative and credit card fees
  • 4 days prior to the scheduled tour: No refund
  • No show or delay of arrival: No refund

Refunds will be returned within 30 days of the cancellation date. A fee of 15% will be withheld for administrative and credit card fees. If the tour is cancelled by KnossosGuides.com, no commission is kept.

In case that KnossosGuides.com acts as an intermediate to a service provided by a third party (supplier) to the customers – the terms and conditions regarding cancellation of the respective third part apply.